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FAQS | Dermaniche

FAQs

None of our products have ever or will ever be tested on animals, and we guarantee that. We believe that testing on animals is a cruel practice which is why we ensure that all our products are animal cruelty free!

As an effort to support our country and local communities, all our products are Canadian-made.

It is unlikely that our products will give you an allergic reaction. However, since our products are made of natural ingredients, it is best to do a patch test if you believe you may be allergic to any of the ingredients prior to purchasing.

Yes. All our products are halal.

All our products except for our Pure Collagen Powder are vegan.

Our products are formulated to be gentle on your skin, they should not irritate your skin. However, we recommend doing a patch test prior to using our products.

Our hydrating facial mist is great for oily, dry or sensitive skin. This rose water based mist works great on all skin types.

Our Age-Defying Formula Night Cream has been clinically proven to help prevent and reverse signs of aging. If used consistently, it works to reduce wrinkles and fine lines, leaving you feeling and looking as youthful as ever!

Our Saffron Facial Beauty Oil is best for acne, scarring and dark spots. The natural ingredients in this oil work together to heal your skin and clean your pores. Our versatile Hydrating Facial Mist also works to prevent and reduce acne.

No one should ever feel insecure in their skin. We know that under-eye concerns such as puffiness and dark circles are very common, that’s why we created our popular All-in-One Under-Eye Gel. This eye gel has been clinically proven to reduce and prevent puffiness, dark circles and fine lines underneath your eyes.

Our return policy is simple! If you ordered the wrong product by mistake or you have quality concerns regarding the product you received, you can email us to request a refund!

Please note that you must refund the product unopened and within 14 days of receiving it.

Read our full Refund Policy here.

We ship across North America.

We process & ship your order within 2 business days. Excluding processing time and depending on where you are located, the order could take up to 10 business days to arrive.

Orders over $59.99 (before taxes and applicable fees) will ship for free! This promotion is subject to change.

All products within an order will ship together in one box. If you have placed multiple orders, each order will ship separately.

Once your product ships, you will receive an email with a tracking number to stay updated!

All our products are sold online through our website or Amazon. We have limited quantities of products being sold at our Advanced Aesthetics Center in Mississauga and Memon Supermarket in Pickering

Click here to find multiple methods of contacting us.

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